F.A.Q's
SHIPPING
At this time, Somiar ships to the United States (50 states). We are currently developing a system for shipping internationally in the near future. Enroll in our e-mail newsletter via the form at the bottom of this page to be the first to know news updates and new footwear releases.
How long will it take to receive my order?
Upon completing your order, it takes approximately 24 hours to fulfill your order and ship it. When utilizing the "free shipping" option, it takes approximately two to five business days for delivery, depending on your location. Alternatively, there is an express shipping option at checkout, which normally takes about two business days.
Do you accept returns?
Yes, Somiar accepts returns of shoes or boots that are unworn and in new condition, in their original box, and with all the included accessories e.g. shoelaces, shoehorn, dustbags etc. There should be no signs of wear such as worn soles, scuff, stains, tears, or creases on the shoes.
Do you accept exchanges?
Yes, Somiar accepts exchanges of shoes that are unworn and in new condition, in their original box, and with all included accessories e.g. shoelaces, shoehorn, dustbags etc. Please see our Returns Policy for more information
Why don't you ship to my country?
Shipping to other countries is oftentimes unreliable and costly. Somiar is researching innovative ways to ship to as many countries as possible. We encourage you to enroll in our e-mail newsletter via the form at the bottom of this page to be the first to know news, updates and new footwear releases.
SHOES AND SIZING
Where are Somiar shoes made?
Somiar shoes are sold directly to you from where they’re made — the Somiar family of footwear artisans in Spain.
The shoe that I want is sold out — what should I do?
We would love to hear from you! Send us an e-mail with your shoe of interest and size to be placed on the re-stocking list. We will then send you an e-mail to let you know that your desired shoe is available, or enroll in our e-mail newsletter via the form below to be the first to know about news updates and new footwear releases.
How do the sizes run? big/small?
For sizing questions, we encourage for you to take a look at our Size Guide.
What are SECOND SALES?
Second Sales are shoes and boots that come directly from Spain, but have some minor cosmetic/aesthetic imperfection, which we deem unsellable at our normal prices. At times, these imperfections occur because each shoe crafted, is individually handcrafted. The minor blemishes with these shoes will never be structural, nor will they ever affect the comfort or longevity of the shoes. We would never sell something unless we felt totally confident you would love them and happily wear them.
If you found the answer to your question, be sure to shop our selection of fine Spanish leather boots and shoes. And if you’re finding yourself still with questions, contact us today for assistance.